Terms of Service

Last updated: [DATE]

These Terms govern your purchase and use of products from Unlock Connection, operated by [LEGAL ENTITY NAME] (“we,” “us”). By completing a purchase, you agree to these Terms.

1. What you’re buying

The Devotion Manual is a personalized digital guide (a PDF) created for you from the information you provide. The Couples Edition includes two manuals: one about your partner for you, and one about you for your partner.

Your manual draws on ancient esoteric wisdom systems used in a modern innovative manner that provide plain, practical guidance. It’s for insight and reflection, not prediction.

2. Eligibility

You must be at least 18 years old to buy or use our products.

3. Information you provide

You agree to provide accurate names and birth dates. Manuals are created from the information you submit, and errors in that information affect the result.
By submitting your partner’s information, you confirm that you are in a relationship with that person and that you will use the manual respectfully and for the purpose of improving your relationship.
We handle your information as described in our Privacy Policy.

4. Delivery

Manuals are delivered by email, usually within 6 hours of completing the intake form after checkout. If you haven’t received yours within 6 hours, check your spam folder, then contact us at support@unlockconnection.com.

5. Not professional advice, and no guaranteed results

Our products are for personal insight and reflection. They are not therapy, counseling, or medical, psychological, financial or legal advice, and they are not a substitute for professional help.
We do not guarantee any particular outcome in your relationship. Results depend on many factors outside our control, including your own actions and your partner’s choices.
If there is abuse, violence or any danger in your relationship, do not rely on our products. Contact local emergency services or a qualified professional.

6. Refunds

If your manual doesn’t help you understand your partner better, email support@unlockconnection.com within 14 days of purchase for a full refund. See our Refund Policy for details.

7. Questions and payment disputes

If you have any problem with your order, please contact us first at support@unlockconnection.com. We aim to resolve every issue within [2] business days, and a refund is usually faster for you than a dispute with your bank.

8. Founding coaching bonus

The first 100 completed purchases receive one free month of access to our weekly live group coaching sessions (“the bonus”).
Eligibility is determined by the order in which purchases are completed. Once 100 places have been claimed, the offer ends.
Your invitation is sent with your manual. The free month begins with the first session after your invitation, unless we agree otherwise.
The bonus has no cash value, cannot be transferred or exchanged, and ends if your purchase is refunded.
Session times and format may change. If we cancel a session, we will offer a replacement session.
Group coaching is educational and supportive. It is not therapy or counseling. Participants agree to keep other members’ personal information confidential and to treat others respectfully.

9. Your manual is for personal use

All content in our products, including the manuals, their structure, methods, wording and design, is owned by us and protected by intellectual property law. Your purchase gives you a personal, non-transferable license to read, print and share your manual with your partner. You may not resell, republish, distribute, reverse-engineer, or use our content to create competing products or to train software or artificial intelligence systems.

10. Acceptable use

You agree not to use our products to harass, monitor, control, deceive or harm any person.

11. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to our products is limited to the amount you paid for them. We are not liable for indirect, incidental or consequential damages. [ATTORNEY TO REVIEW AND ADAPT TO GOVERNING LAW.]

12. Changes to these Terms

We may update these Terms from time to time. The version in effect at the time of your purchase applies to that purchase.

13. Governing law

These Terms are governed by the laws of [STATE / COUNTRY], without regard to conflict-of-law rules.

14. Contact

[LEGAL ENTITY NAME], [BUSINESS ADDRESS]. Email: support@unlockconnection.com